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Conflict Resolution Process
Updated over a week ago

All Co-Tenants commit to fulfilling the obligations arising from the Main Tenancy Agreement and the Co-Tenancy Pact, aiming to live in harmony and respect each other's privacy at all times.

If a Co-Tenant fails to respect the Main Tenancy Agreement and the Co-Tenancy Pact and disrupts the harmony in the house, the following steps will be taken:

1. Direct Dialogue:

Each Co-Tenant who notices that another Co-Tenant is not respecting the principles of the Co-Tenancy Pact is obligated to discuss the issue directly and personally with the concerned Co-Tenant. Those unwilling to take this step are deemed to accept the situation.

2. Third-Party Mediation:

Individual discussions do not always lead to a resolution. When two Co-Tenants cannot resolve an issue, a neutral third party is involved. This mediator, trusted by both parties, listens to both sides and shares insights without the power to resolve the issue. The mediator's role is to keep the conversation constructive and ensure that both Co-Tenants stick to the facts. No accusations are made during the conversation, and 'triangular communication' ('Another person says the same.') is avoided.

3. Panel of Co-Tenants:

If mediation does not resolve the issue, a panel of at least four Co-Tenants is convened to listen and deliberate until a resolution is reached. This is particularly important in severe cases, such as when it's suggested that a Co-Tenant should leave the house due to performance or integrity issues.

If the house has fewer than or exactly four people, this step may be skipped.

4. Designated Third Party or someone within Coloc Housing:

If discussions become deadlocked, a designated arbitrator is involved. This individual participates in the debate and makes a final decision to end the dispute.

5. Voting:

In the extreme scenario where none of the previous steps has led to a resolution, a vote is conducted to determine whether the concerned Co-Tenant may remain in the house. Before the vote, the designated arbitrator calls a meeting. All Co-Tenants are informed at least one week in advance via email to allow everyone ample time to prepare and be present.

During the meeting, everyone has the opportunity to express their opinion, followed by a simple majority vote. All Co-Tenants have the right to vote, and the decision is made based on the majority of votes. This process ensures that all Co-Tenants have a say in maintaining a pleasant and respectful living environment.

If the majority decides that the Co-Tenant must leave the house, the concerned Co-Tenant is required to issue their official notice and follow the departure procedure as outlined in the Co-Tenancy Pact. This involves the departing Co-Tenant fulfilling their responsibilities, leaving the space in good condition, and meeting all other obligations agreed upon in the Co-Tenancy Pact. The aim is to ensure a fair and orderly transition, respecting both the remaining Co-Tenants and the integrity of the living environment.

The Co-Tenants recognize and accept these steps as binding procedures within the House, aiming to maintain a harmonious and respectful living situation.

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