A broken vacuum cleaner doesn’t always mean it’s time for a replacement! Try these quick troubleshooting steps before reporting an issue.
🔍 Step-by-Step Troubleshooting
1️⃣ Check the Power Supply
✔ Ensure the vacuum is plugged in properly.
✔ Test a different power outlet.
✔ Check if a circuit breaker has tripped.
2️⃣ Inspect the Filters & Dust Bag
✔ Clean or replace clogged filters.
✔ Empty or replace a full dust bag.
3️⃣ Look for Blockages
✔ Check the hose, brush roll, and attachments for debris.
✔ Use a broom handle or a straightened hanger to clear any obstructions.
4️⃣ Check the Brush Roll
✔ Remove any tangled hair, string, or debris.
✔ Make sure it spins freely.
5️⃣ Adjust the Height Setting
✔ Ensure the vacuum is set correctly for the type of flooring.
6️⃣ Inspect the Belt
✔ Look for signs of wear or a loose/broken belt.
✔ Replace the belt if necessary.
7️⃣ Test a Different Outlet
✔ Plug the vacuum into another power source to rule out outlet issues.
📩 Still Not Working? Report It!
If none of the steps work, submit a maintenance ticket via the website to request a repair or replacement.