You have multiple ways to reach out for support:
Via the website: Log into your Coloc Housing account and click on the yellow support button at the bottom right of your dashboard.
Via the app: Log in to your account and click on the "support" button on the top right corner of the app.
Physical, house-related issues (repairs, maintenance)
You can contact your property manager on your Coloc App
Hours
Weâre available MonâFri, 9:00â17:00 and reply within 1 business day.
Weâre closed on weekends and holidays.
Emergencies
Call +32 2 615 44 19 outside hours only for:
Flooding or severe leaks causing damage
Spark, smoke, burning smell, or the whole house without power and resetting the fuses does not work
Everyone locked outside & no way of opening the outside door
Whole house without heating in winter
After repeated misuse, using this number incorrectly will now result in a âŹ100 charge.

