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The vacuum cleaner is broken !
Updated over a week ago

Vacuum cleaners are essential tools for keeping your living space clean and tidy. However, like any appliance, they can sometimes malfunction. If you find yourself in a situation where your vacuum cleaner isn't working as it should, don't panic! There are several simple fixes you can try before reaching out for assistance. Here are some troubleshooting tips for tenants dealing with a broken vacuum cleaner:

1. Check the Power Supply: The first thing to do is to make sure your vacuum cleaner is getting power. Check if it's plugged in properly and if the power outlet is functioning. Sometimes, a loose connection or a tripped circuit breaker can be the culprit behind a seemingly broken vacuum cleaner.

2. Examine the Filters and Dust Bag: Clogged filters and full dust bags can significantly reduce the suction power of your vacuum cleaner. Take a moment to inspect and clean the filters. If they're washable, rinse them thoroughly and let them dry completely before reinstalling. Similarly, empty the dust bag or replace it if it's full.

3. Clear Blockages: Inspect the vacuum cleaner's hose, brush roll, and any other attachments for blockages. Small objects like hair, string, or debris can get lodged in these areas and obstruct airflow, leading to poor performance. Use a long, slender object like a broom handle or a straightened coat hanger to gently dislodge any obstructions.

4. Check the Brush Roll: If your vacuum cleaner has a brush roll, check to see if it's spinning freely. Hair and debris can wrap around the brush roll, hindering its movement. Use scissors or a knife to carefully cut away any tangled hair or threads.

5. Ensure Proper Height Adjustment: Some vacuum cleaners have adjustable height settings for different types of flooring. Make sure the height adjustment is set correctly for the type of surface you're cleaning. If the vacuum cleaner is set too low, it can cause excessive strain on the motor and lead to overheating.

6. Inspect the Belt: If your vacuum cleaner has a belt-driven brush roll, check the belt for signs of wear or damage. A broken or slipping belt can prevent the brush roll from spinning properly. Refer to your vacuum cleaner's manual for instructions on how to replace the belt if necessary.

7. Test Different Outlets: If you're still experiencing issues, try plugging your vacuum cleaner into a different power outlet. Sometimes, the problem may lie with the outlet rather than the vacuum cleaner itself.

8. Contact Maintenance: If you've tried all the above steps and your vacuum cleaner is still not working properly, don't hesitate to submit a ticket to let us know (you can do it via the website). This will enable us to provide you with further assistance, or arrange a repair or replacement if necessary.

Keep up the great work with these simple troubleshooting tips, and before you know it, your home will be sparkling clean and cozy again. Here's to happy cleaning!

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